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Your Brokerage Is Not Enabled:
MRED rules are such that each listing brokerage needs to authorize sending their private listings to us in order to be displayed on Zenlist and shared with our users.
If your brokerage has not opted into sending them yet, no worries! It is a simple process to get on board: have your managing broker follow the instructions linked here. If you have any questions about this process, reach out to email@example.com. Typically within 3 business days, Zenlist will start receiving your brokerage's private listings from MRED.
How do I know if my brokerage is participating?
We have the vast majority of brokerages in the Chicagoland area happily sharing their private listings with us and our users! The "large" brokerages who have opted not to participate in Zebnlist at this time include Compass, Coldwell Banker, and Redfin. If you're not sure, reach out to our support team and we can confirm that information for you!
Zenlist will always have 100% of the regular, MLS listings. That means that through Zenlist, you and your clients will have access to the most complete inventory possible, including the vast majority of private listings that cannot be found on any other third-party search sites.
Your Listing Is Marked As Not Shareable:
In the MLS, your listing must be marked as "Y" to the question- "Can this listing be shared with Clients?". This information is available to all agents through the MRED ConnectMLS portal and can be confirmed by locating that address or MLS ID.
That field looks like this:
Your Listing Is Restricting Download Access:
Additionally, in the MLS, there is a field for you to "Restrict download access to your listing from your brokerage?". This field must be marked as "N" to be sent to Zenlist and looks like this:
Restricting download access is not publically available information and is an important way to ensure a listing agent can control where their listings are shared. If you're not sure, confirm that the brokerage is sharing their listings with Zenlist and the listing agent has allowed this property to be shared with clients. If both of those are true and you are still not finding the listing in Zenlist, the download access is being restricted.