Where can I see what my clients have been up to?
Each of your clients in Zenlist has an Activity Log located within their account giving you the ability to track and monitor what they're doing in Zenlist. Here, you're able to gain valuable insight into what exactly your client is searching for, and when. We do not share this information with your clients, so it's just for you!
Specifically, you can utilize the client activity feed to gain insight into:
Most viewed properties.
Searches and search criteria.
Saved listings.
Hidden listings.
Notes created.
Notification preferences for each client.
To access the client activity log:
Select the client you wish to view, and in the top right corner you will see a "Client Activity" button.
Once selected, that link will direct you to the Activity Feed, and you can begin to scroll through and review your client's activity.
View Matching Clients:
You can also view which clients of yours have received a specific property and how they have interacted with it! To find this, you will open the listing details page and find View Matching Clients.
This will open and show you all of the activity from your client(s) that have been taken on this listing!
Pro Tip: Use the information provided to you in this feed to create meaningful touch points and build trust with your client by letting them know you're on top of and monitoring their home search.