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eXp Access: FAQ

Need help navigating the new eXp plan or curious to learn more about what has changed? Here is everything you need to know.

Jessie Gilbert avatar
Written by Jessie Gilbert
Updated over a month ago

What is Zenlist?

Zenlist is an agent-to-client collaborative home search platform that enables efficiencies by putting everyone in the same space.

Zenlist's highly optimized mobile app elevates the home search experience for your clients by providing them with an exclusive invite-only platform that combines local MLS listings with unique off-market properties from the eXp Office Exclusive network, only available to eXp agents and their clients.

Is this just another Zillow?

No! Zillow's business model is based on generating leads for agents who choose to pay for leads, and they have a public search site.

Zenlist, very intentionally, does not have a public search, because it is not a lead generator; the focus of Zenlist is to provide user-friendly tools and functions that enable the agent and their existing clients to work together more effectively during the active home search process.

On Zenlist, agents and their clients will have access to additional inventory and data not available on public sites such as Zillow. It's like combining the information and tools you need from the MLS with what clients want from Zillow, and putting it all into a single place.

Importantly: Zenlist does not make money by selling leads to agents.

What is eXp Access?

eXp Access, powered by Zenlist, is an exclusive platform that combines local MLS listings with off-market properties from the eXp Exclusive network.

Zenlist's highly optimized mobile app elevates the home search experience for your clients by providing them with an exclusive invite-only platform that combines local MLS listings with unique off-market properties from the eXp Exclusive network, only available to eXp agents and their clients.

eXp Access is comprised of a few parts:

  • eXp’s off-market listings, entered into Zenlist as "Office Exclusives"

  • Local MLS listings where supported, from all brokerages and agents

  • All of eXp’s MLS listings, fed into Zenlist automatically

How do I sign up for Zenlist?

Need help getting started? Learn how to sign up and access eXp Exclusives, here.

I already have a Zenlist account, how can I add eXp Exclusives?

Learn how to add eXp Exclusives to your Zenlist account, here.

Where can I download the app?

Download our app for iPhone and Android here:

Does Zenlist cost me anything?

Zenlist's Starter Plan is provided to eXp agents at no additional or out-of-pocket cost!

eXp agents can upgrade from the free Starter Plan to the Pro or Top Agent plan. You can find more information about this in "My Subscription" under your account settings - or you can reach out to our support team for more information!

I was using Zenlist when it was called “eXp Exclusives”, do I need to delete my account and start again?

No, your account has already been updated to include all the new benefits with eXp Access!

How do I enter or edit my Office Exclusive Listing?

For more information on entering or editing your Office Exclusive Listing, click here.

How do I search eXp Office Exclusives on Zenlist?

For more information on searching and sharing eXp Exclusives with your clients, click here.

Can I use eXp Access with my whole team?

Yes! eXp Access is available for all eXp agents across the US and Canada. If you’d like to set up a training for your team, please reach out to our Support Team to get that set up.

Is eXp Access on Workplace?

Yes! Join our Workplace Group using the link below:

Where can I learn more?

We're happy to help! Contact our support team through the "help" button in your account, or by sending an email to support@zenlist.com for any additional questions you may have.

Be sure to register for upcoming training webinars, here!

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