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Agents: FAQs for Doorify
Agents: FAQs for Doorify

Doorify MLS and Zenlist have partnered to offer Doorify members a robust agent-client collaboration tool. What does this mean for you?

Jessie Gilbert avatar
Written by Jessie Gilbert
Updated over 2 months ago

What is Zenlist?

Zenlist is an agent-to-client collaborative home search platform that enables efficiencies by putting everyone in the same space. Zenlist's highly optimized mobile app provides clients with the home search experience they expect in today's world while putting the tools and information that agents need to do their jobs right at their fingertips.

So Zenlist is an app?

Zenlist is a platform available on the web (at Zenlist.com) and via the mobile app for iPhone and Android.

To download the app visit: https://zenli.st/tryinstall

Is Zenlist a new company?

No! While Zenlist is new to Doorify MLS members, it's been supporting tens of thousands of agents and their clients in some markets for years. However, Doorify and Zenlist recently partnered to make further enhancements to Zenlist that are specific to how Doorify agents work. So Zenlist, as you'll know it, is made for you!

Why should I use Zenlist?

Zenlist will put you and your client in a shared space during the home search process, allowing you to collaboratively search for homes, chat, write notes on properties, organize listings of interest, and arrange tours, all in the same platform.

It's also a great tool to use with your sellers to keep them updated on the market, jot notes for them on comparable listings, and to view activity on their own listing.

Your job as an agent becomes easier because of Zenlist's modern mobile app. Easily search for upcoming broker tours and arrange them into a schedule, input and edit listings and open houses/broker tours directly into the MLS from your mobile device (coming soon), have direct access to your client's home search activity at your fingertips, and more.

Is this just another public search site?

No! The business models for most public search sites are based on generating leads for agents who choose to pay for leads, and they have a public search site. Zenlist, very intentionally, does not have a public search because it is not a lead generator; the focus of Zenlist is to provide user-friendly tools and functions that enable the agent and their existing clients to work together more effectively during the active home search process. On Zenlist, agents and their clients will have access to additional inventory and data not available on public sites. It's like combining the information and tools you need from the MLS with what clients want from apps they are familiar with and putting it all together into a single place.

​Importantly: Zenlist does not make money by selling leads to agents.

How do I sign up for Zenlist?

All you need to do is visit the subscriber portal in Doorify MLS and click on “Zenlist” to get started!

You can also go directly to Zenlist.com - click "Get started" to create your account or download the mobile app.

You’ll be asked to choose a sign in method for your account. To keep things simple, we recommend using the option to "Continue with Enterprise" and verifying your Doorify account.

Does Zenlist cost me anything?

Zenlist Starter is provided to Doorify members at no cost!

Your Zenlist Starter Plan includes everything you need to access full MLS data on the go, and collaborate with 1 client at no cost.

If you need more than 1 client, optional upgrades are available for additional client app licenses. Both Zenlist Pro and Zenlist Top Agent allow for unlimited clients!

What is included in the different plans?

Each plan has a unique set of features and tools available to you, detailed below:

How will I learn how to use Zenlist?

Register for an upcoming webinar below to learn everything you need to know before getting started!

Zenlist also offers comprehensive customer support! You can email support@zenlist.com or live chat with our team to get all of your questions answered.

If you are on a laptop or computer, click on the "Support" button at the bottom left of your screen on the web.

In the app you'll go to Account and the click to "Contact Support".

Can I use Zenlist with my admin or assistant?

Yes! In the Doorify Starter Plan, you can create a secondary login method that can be shared with your admin or assistant while maintaining your account's security.

To do this, you'll start by creating two sign in methods for your Zenlist account:

  1. An SSO (single sign-on) that only you have access to. You can do this by verifying your Doorify account credentials, Google, or Apple account(s).

  2. An email and password combination to be shared with your assistant or admin.

To update your sign in methods, follow these steps:

  1. Open your Zenlist account and click on "Account" in the bottom left corner if you are on a computer or laptop and the bottom right corner if you are on the mobile app.

  2. You'll see the options that are already set up and connect new accounts that can be used to sign in.

  3. To add a password to your account, click the "Edit" button to the right of the password section.

If you have any trouble or need help setting up an email and password combination to be shared with your assistant or admin, chat with our support team or email support@zenlist.com, and we'll be happy to help!

How do I get help with Zenlist?

If you have not yet created an account but have a question about signing up or general information about Zenlist, reach out to the Zenlist team directly! You can email support@zenlist.com or go to zenlist.com and click the Help (question mark) icon at the bottom right to live chat with the team.

If you're already signed into your account, open the Zenlist support center to find a live support chat and a plethora of help articles. Or, send a message to our team using one of the following options:

  1. Live chat with our team:

    1. If you are on a laptop or computer, click on the "Support" button at the bottom left of your screen.

    2. In the app you'll go to Account and the click to "Contact Support".

Does Zenlist provide marketing materials I can use on my social media?

Of course! Check out our marketing materials specifically for Doorify members, here.

And our large library of marketing materials, here.

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